TERMS OF SERVICE

These Terms govern your use of Atlassync. Please read them together with the Risk Disclosure, Privacy Policy, and Refund Policy.

1. Provider and acceptance

Atlassync is operated by Volantis LLC (“Atlassync”, “we”, or “us”), business mailing address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States. By creating an account, starting a trial, purchasing a subscription, or using the software, you agree to these Terms. If you do not agree, do not install or use the software. Contact: support@atlassync.io.

2. Service description

Atlassync supplies customer-operated automation software for MetaTrader 5, installation and update tools, technical documentation, and a private account-activity dashboard. The software applies pre-programmed rules locally in the customer’s environment and may place and manage orders automatically.

Atlassync is a software vendor. It is not your broker, custodian, account manager, fiduciary, tax adviser, or personalised investment adviser. Atlassync does not hold or transfer customer funds, open or administer customer broker accounts, choose trades manually for individual customers, or charge based on profit or assets.

3. Eligibility and customer responsibility

You must be at least 18 years old, have legal capacity to enter this agreement, and be permitted to use automated trading software and the relevant financial products in your location. You are responsible for selecting a broker, understanding the broker’s terms, complying with local laws and taxes, and deciding whether the software and trading activity are appropriate for you.

4. Customer environment and third-party services

You provide a compatible Windows computer or rent a VPS directly from a third-party provider. You are the account holder for that computer or VPS, retain administrator access, and pay its costs separately. The same applies to your broker account, MetaTrader service, internet connection, and any Windows licence.

Atlassync may provide a guided installer or an optional cloud-provider OAuth setup flow, but it does not become the owner or customer-of-record for your VPS and does not require your cloud-provider API key or remote-desktop password. If you choose OAuth setup, you approve a limited, temporary permission that may create the selected billable VPS and a one-time startup script in your own provider account. A newly created instance may be deleted only as an immediate rollback if setup fails before handover. Atlassync removes its stored delegated tokens after provisioning and does not cancel or destroy the customer-owned VPS when an Atlassync trial or subscription ends.

Third-party services are governed by their own terms, pricing, availability, and privacy practices. You remain responsible for reviewing the provider’s price before confirming deployment and for managing or cancelling the VPS directly with that provider. Atlassync is not responsible for their acts, outages, execution, or charges.

5. Accounts, credentials, and connected data

You must provide accurate account information and protect your Atlassync credentials and account-sharing codes. Do not provide Atlassync with your MetaTrader trading password, VPS administrator password, or cloud-provider API key. The connected software reports limited account, configuration, position, trade, balance, and diagnostic information to the dashboard as described in the Privacy Policy.

If you share read-only dashboard access to an account, you confirm that you have authority to do so. You remain responsible for revoking access when it is no longer appropriate.

6. Trial

The software trial lasts 30 days and begins when the customer’s Atlassync installation first connects successfully, unless the signup page states otherwise. No payment card is required and the trial does not automatically convert into a paid subscription. At the end of the trial, continued licensed use requires the customer to affirmatively purchase a subscription. Third-party broker, trading, Windows, and VPS costs are not included in the trial.

7. Subscription, taxes, and cancellation

The standard subscription price is $240 USD per month, plus applicable taxes displayed at checkout. If you choose to subscribe, the subscription renews monthly until cancelled. Stripe processes payment information; Atlassync does not store full card details. You may cancel before the next renewal through the customer account or by contacting support. Cancellation takes effect at the end of the current paid period unless mandatory law requires otherwise.

Referral discounts, when available, reduce future subscription charges according to the programme shown in the customer account. They have no cash value, are not transferable, and do not create any right to investment profit or commission.

8. Expiry, cancellation, and open positions

Licence access may stop when a trial or paid period ends. Atlassync is not a trade-closing or account-management service and cannot guarantee that an open order or position will close at expiry or cancellation. Markets may be closed and the customer’s broker, computer, VPS, MetaTrader installation, or network may be unavailable or reject an order. You remain solely responsible for monitoring the account and closing positions manually when required. Ending an Atlassync subscription does not cancel your broker or VPS contract.

9. Software licence and acceptable use

During an active trial or subscription, we grant you a limited, revocable, non-exclusive, non-transferable licence to use the supplied software for your own authorised accounts. You may not copy, resell, sublicense, publish, reverse engineer, bypass licence controls, interfere with the service, introduce malicious code, or use the service unlawfully. Account sharing is permitted only through features expressly provided for that purpose.

10. Updates and availability

We may correct errors, issue updates, change compatible versions, or discontinue features. Planned maintenance and circumstances outside our reasonable control may interrupt the site, dashboard, licensing, or update service. The customer is responsible for verifying installation status and applying required updates. We do not guarantee uninterrupted or error-free operation.

11. Trading and software risk

Automated leveraged trading can cause substantial or total loss. Results vary by broker, configuration, market data, costs, execution, and market conditions. Risk controls may fail or work differently than expected and are not guarantees. No historical record, simulation, dashboard figure, or statement creates a promise of future results. The full Risk Disclosure is incorporated into these Terms.

12. Suspension and termination

We may suspend or terminate access for fraud, payment failure, security risk, unlawful use, material breach, attempts to bypass licensing, or conduct that threatens the service or other users. Where reasonably possible, we will provide notice and an opportunity to remedy the issue. You may stop using the service at any time, subject to the cancellation and refund terms.

13. Disclaimers

To the extent permitted by law, the service is provided “as is” and “as available”. We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, profitability, compatibility with every broker, and uninterrupted availability. Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.

14. Limitation of liability

To the extent permitted by law, Atlassync is not liable for market or trading losses, lost profits, missed trades, broker actions, third-party charges, loss of data, or indirect, incidental, special, or consequential loss. Our aggregate liability arising from the service will not exceed the subscription fees you paid to Atlassync during the six months preceding the event giving rise to the claim. This limit does not apply where liability cannot legally be limited, including liability arising from fraud or wilful misconduct.

15. Changes, governing law, and contact

We may update these Terms and will identify the revision date. Material changes will be communicated through the site, account, or email before they take effect where required. These Terms are governed by the law applicable to Volantis LLC, without removing mandatory consumer protections available in your country. Disputes should first be sent to support@atlassync.io.